On April 27, 2023, Kaohsiung became the first city nationwide to launch the MeNGo Kaohsiung Urban Area NT$399 Commuter Monthly Pass, followed by the expanded rollout of the MeNGo Southern Kaohsiung–Pingtung NT$999 Monthly Pass on July 1, 2023. These initiatives have significantly reduced the financial burden on commuters, promoted closer connectivity and development within the southern living sphere, and simultaneously supported energy conservation, carbon reduction, and the promotion of green lifestyles. Since the issuance of TPASS in April 2023, monthly usage of commuter passes has increased from just over 10,000 to more than 100,000 trips per month—an approximately ninefold growth—also driving overall ridership growth across the MRT and bus systems.
MeNGo services are user-centric. Based on identified travel needs, convenient bundled pass options and acceptable pricing strategies are provided to the public. On the operator side, integration mechanisms covering services, fares, and revenue clearing have been established through continuous communication and coordination.
The MeNGo system proactively calculates carbon reduction benefits and offers related incentives based on members’ accumulated carbon reduction achievements, encouraging greater use of public transportation and fostering the development of sustainable, low-carbon mobility.
Through ongoing planning of MeNGo upgrade initiatives, the program is being expanded to include intercity transportation services and more diversified pass options, such as monthly and quarterly passes, thereby enriching service offerings and enabling flexible pass combinations tailored to user needs. In addition, mobile phone-based contactless monthly pass functionality has been introduced, providing a fully online ticket purchasing service for the public.
